About
Highly experienced ICT professional with over 10 years of expertise in Service Provider network infrastructure, specializing in end-to-end network lifecycle management. Proven ability to design, implement, and troubleshoot advanced routing, switching, and security solutions (IPv4/IPv6), complemented by strong skills in network automation and IT governance frameworks like ITIL and COBIT. Drives robust network performance, security, and operational efficiency to deliver superior service continuity and stakeholder satisfaction.
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Work
Techno Trends (ISP)
Network Engineer
Techno Trends (ISP)
Assistant Network Engineer
Starware Enterprise
IT & Project Manager
Limkokwing University of Creative Technology
IT Assistant (Intern)
Botswana Bureau of Standards
IT Intern
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Education
Information Communication Technology
University of Sunderland
Software Engineering
Limkokwing University
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Certificates
CCNP Service Provider (CCNP SP)
Cisco
Cisco Certified Network Associate (CCNA)
Cisco
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Skills
Networking
Network Design & Management, Routing, Switching, Firewalls, IPv4/IPv6 Addressing, Network Security, Network Monitoring & Troubleshooting, Advanced Routing Protocols (OSPF, IS-IS, BGP), MPLS, Segment Routing, QoS, Network Automation, Network Assurance, ISP Network Infrastructure
IT Service Management
Incident & Change Management (ITIL Principles), IT Service Management Fundamentals, Service Continuity, Customer Satisfaction
Security & Compliance
Security Control Design, Compliance Evidence Validation, Access Control & Identity Management, Audit Trails & Governance Reporting, COBIT Principles, IT Governance
Project Management
Project Management Fundamentals (PRINCE2), Project Coordination, Client Proposals, Tender Management, Timeline Management
Technical Support & Operations
Customer Service, Stakeholder Engagement, Troubleshooting, Technical Support, System Maintenance, Network Operations
Software & IT Fundamentals
Programming, Database Systems, Software Design & Development, Computer Architecture, Web Development, System Analysis & Design, Information Systems Strategy, IT Systems Audit & Forensics, Cloud Infrastructure & Service Delivery, Business Intelligence
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